Complaints
Need to complain about a purchase? Here's how to do it.
![](https://cdn.prod.website-files.com/6422cd631b9506fc9b754357/6467840ae1d67380209496b7_DSCF2951.webp)
Complaining about a purchase
If something goes wrong when you have paid with your card, contact the merchant to return the goods. A refund is made just like with a private card. The claim is then recorded as a normal expense, and the receipt received from the merchant should be uploaded.